Toggle Insurance
Toggle Insurance Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Toggle Insurance has a 2.6 star rating from 14 reviews and a mixed, mostly neutral sentiment; only 14% would likely recommend, per Toggle Insurance reviews.
Positive Feedback
Customers report policies are easy to obtain, claims sometimes pay, and some service reps are patient and helpful.
Negative Feedback / Risk Areas
- Frequent Toggle Insurance customer complaints about billing and mailed statements arriving late.
- Auto pay only policy setup and cancellations for one missed payment.
- Poor phone support, long holds, disconnections, and refund requests often unresolved.
Key Takeaways for Future Customers
- Confirm auto-pay rules and cancellation terms before enrolling.
- Document billing dates and request written confirmation for refunds.
- Compare quotes and consider alternatives if reliable phone support matters.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Toggle Insurance has a 2.6 star rating from 14 reviews and a mixed, mostly neutral sentiment; only 14% would likely recommend, per Toggle Insurance reviews.
Positive Feedback
Customers report policies are easy to obtain, claims sometimes pay, and some service reps are patient and helpful.
Negative Feedback / Risk Areas
- Frequent Toggle Insurance customer complaints about billing and mailed statements arriving late.
- Auto pay only policy setup and cancellations for one missed payment.
- Poor phone support, long holds, disconnections, and refund requests often unresolved.
Key Takeaways for Future Customers
- Confirm auto-pay rules and cancellation terms before enrolling.
- Document billing dates and request written confirmation for refunds.
- Compare quotes and consider alternatives if reliable phone support matters.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Milwaukee, Wisconsin
Didn’t know insurance was canceled
Toggle was very bogus. Wouldn't let me reinstate my policy that wasn't a month old, which I had a policy for a couple of years. I don't think it's fair!
- Will pays
- But also will cancel policy
Preferred solution: Full refund
San Leandro, California
Roadside assistance
I had several calls so I don't know which one I'm judging. The problem was with the service network mostly.
Also the details were not communicated to those tow companies so they would arrive without the correct equipment or not complete the job properly. The third tow guy was extremely skilled at maneuvering the car into the space. All the agents were friendly and tried to be helpful but there was a kind of disconnect to the service department. In the end however I was satisfied because the job got done.
Not all roadside assistance would have gone that far. So in the end I decided I'm pleased with having this service, and after all my car is finally in the driveway!
Asking for roadside assistance and it just ended up hanging up on me. I don't know what happened.
And now this review doesn't allow me to end with one sentence. It wants more and more words.
This is ridiculous. No, no, what kind of stupid thing is this that you have to write a really, really, really, really, really, really, really, really long review?
Preferred solution: Roadside assistance
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Minneapolis, Minnesota
Very disappointed in customer service
Thumbs down , your phone service sucks nobody answers the phone then you get hung up on, what kind of business is that
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tracy, California
Billing and Documentation issue
We dont use auto pay for our auto insurance. The billing by mail is a nightmare.
Im still pissed and thinking of changing to another insurance company. If this were a one-time issue my concern would be less serious but, its been multiple issues over the last year with no resolution in sight.
Car insurance quotes
Give quotes via telephone to prospective customers instead of being referred to the website. Some seniors are not computer savvy.
User's recommendation: Shop around
Bought a new car and want to transfer coverage from my old one.
Valerie spent all the time necessary for the transfer of my car insurance to my new vehicle. She also explained everything until I understood.
User's recommendation: So far, so good….
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI'm not familiar with this company, yet they're over the apartment I moved into.
They explained to me why they were taking the money. I'm new to the apartments. I'm just getting familiar with the company and residential terms.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI'm not familiar with this company, yet they're taking money from my account.
All questions were answered successfully. The agent was courteous and professional. I was told in detail exactly what I wanted to know.
Saint Louis, Missouri
Declaration page not correct
Correction was made that should have been done months ago. Which caused my loan company to charge me over 6 thousand dollars.
User's recommendation: Do it right the first time
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInsurance coverage
Customer service representative gave me a piece of mind when she assured me that my insurance coverage do extend to Canada territory.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel service cause I didn't move
Horrible
I couldn't move because the property was damaged. Then I asked for my money back from Toggle, and they refused to give it to me, even though I did my cancellation online.
- Easy to get
- Hard to get refund
Preferred solution: Full refund
User's recommendation: Stay away because the person is rude and won't give refund
Excellent customer service rep
I spoke to CS rep to let him know I was not successful in my online attempts to update my mileage online. He took my info courteously and rectified my mileage in the Toggle system.
He was great! Thank you!
User's recommendation: I had a good experience
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerQuestions
The car dealership is committing fraud to go after my insurance and when asked for help i was told I need to fill a claim to get help its hard to speak to someone that will answer any questions I had and g d t the help I needed
Insurance Expert Talks
Exposed: Types of Insurance Scams and Fails
The insurance fraud: What is insurance fraud? What are the worst cases? How insurance fraud is discovered? How to protect yourself from an insurance scam? In this video, Charles R. Gallagher, an attorney, exposes the most common insurance fraud examples.
Charles R. Gallagher, an attorney and managing partner with Gallagher & Associates. His practice focuses on insurance litigation, foreclosure defense and consumer law.
Douglas, Georgia
Need to ask a question
Nothing happened just needed to cancel the insurance no longer living at 816 Rocky Ridge Blvd had to move out because of financial issues
Payment
Unable to get a hold of anyone and I want to just finish my payment. Whenever I press one or any other number, it doesnt take me to any of the customer service representative. I just want to make sure my payment goes through because the website tells me to update my card information and that the money will be taken out automatically, and it has not been
User's recommendation: Go with a company that answers their phone
Customer Service excellence!
Added another vehicle to policy. Received a quote for the renewal including the van.
Edited mileage per year. Svc Rep was very patient.
User's recommendation: Yes!
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